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Steps to order your new card before it expires

Nexo Card Chaos | Users Voice Frustrations Amid Expiration Deadline

By

Fahad Malik

Mar 12, 2026, 03:16 PM

Edited By

Jasmine Wong

Updated

Mar 13, 2026, 05:03 AM

2 minutes reading time

A person holding a smartphone displaying a card ordering app screen with a reminder about card expiration

Timely Update on Physical Card Orders

A rising wave of frustrations is hitting users as expiration dates draw near for their Nexo cards. With the end of the month closing in, many people are struggling to replace their cards, facing a lack of clear guidance and options.

Current Challenges Facing Users

Countless people are reporting that the option to order physical Nexo cards is currently unavailable. Instead, they are prompted to use virtual cards, which can be accessed via Google and Apple Wallet.

"You can only get a virtual card bro, the physical is still TBA," one contributor noted on a user board.

Usersโ€™ Perspectives and Developments

In recent discussions, three main themes have emerged:

  1. Extended Update Timeline: It has been a year since the company started working on updates related to the physical card, raising concerns about the delays.

  2. Temporary Reliance on Virtual Cards: Users are encouraged to rely on their virtual cards, emphasizing their functionality for day-to-day transactions, despite the ongoing issues with physical orders.

  3. Eagerness for Updates: Thereโ€™s a palpable impatience as users seek confirmation about when they can expect to restart their physical card orders.

"It's actually ridiculous how long it's taking," expressed another user, underscoring a growing sentiment of disappointment within the community.

What This Means for Cardholders

With expirations looming, many users are facing uncertainty in their payment methods. The pause in orders affects their financial planning, especially for those who heavily rely on these physical cards.

Key Highlights

  • ๐Ÿ›‘ Orders for physical cards are currently paused amid ongoing updates.

  • ๐Ÿ”„ Virtual card options are the only available means for transactions right now.

  • ๐Ÿ“… Users are worried about the duration of this pause.

The big question remains: Will Nexo respond quickly enough to meet user needs before the expiration deadlines arrive?

Looking Ahead for Nexo Users

Experts suggest that Nexo might restart physical card orders soon, potentially within a few weeks, as they finalize updates. The pressure from the user community could expedite necessary changes.

Reflecting on these developments, it is vital for Nexo to manage their communications better, reassuring users who feel left in the dark. The frustrations expressed in user boards highlight the urgency of these issues in today's evolving crypto landscape.