MEXC Account Frozen | Frustration Grows Over $16,000 Lockup

Users of the crypto platform MEXC are facing significant turmoil as accounts have been indefinitely frozen amidst claims of suspicious transactions. With a total of $16,000 at stake, users are expressing disbelief and frustration on various forums, while the platform's response raises further questions about transparency and safety practices.

User Experiences Highlight Risks

Several individuals have come forward to share their plights. One user, Deepak, reported his account was locked on January 20, 2026, after regularly purchasing crypto from a familiar seller on WhatsApp for over two years. He expressed his frustration, stating, "I can’t believe this is happening after such a long relationship."

Another user revealed a contrasting situation: "I was a fairly huge day trader on MEXC, and I haven't really withdrawn for the longest time. The moment I attempted to withdraw, flagged as suspicious." This highlights a broader concern for users regarding account security and withdrawal capabilities.

Comments on forums indicate a mix of sentiments:

• One user suggested anyone facing similar issues should contact the cyber security authority for assistance.

• Another speculated that the seller involved might have been a scammer, indicating a lack of vetting on the users' part.

Growing Demand for Accountability and Transparency

Victims of account freezes are increasingly calling for better communication from MEXC. A common request among users is for police involvement to resolve their frozen assets. As one commentator put it, "Seems funds will be frozen forever unless the case is solved by the police."

The exchange has faced scrutiny, with many users advising against centralized exchanges in light of recent events. The discussion reflects rising anxiety about transaction security within these platforms.

MEXC's Position on Asset Security

In an official response, MEXC stated, > "To ensure the security of funds, the platform will temporarily freeze the assets suspected of being stolen and assist in the relevant investigation." However, this has not quelled user frustration, as more are left feeling trapped in a compliance issue without adequate recourse.

Key Insights from the Ongoing Discussion

• 🔒 Heightened Need for Cybersecurity Support: Users are advocating for intervention from relevant authorities.

• ⚠️ Skepticism Toward Centralized Exchanges: Trust levels among the community are dwindling.

• 🙁 Rising User Discontent: Many are anxious their funds may not be retrieved.

As the saga continues, MEXC is facing mounting pressure from the community to not only clarify its policies but also enhance accountability to restore trust. Will the platform take steps toward greater transparency and responsiveness?