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Ledger users face upgrade dilemma after 2019 stagnation

Ledger Users Confront Upgrade Challenges | Trezor Alternatives Gaining Attention

By

Elizabeth Stark

Jan 24, 2026, 04:19 PM

Edited By

Sophia Allen

Updated

Jan 24, 2026, 10:17 PM

2 minutes reading time

A frustrated user looking at a Ledger wallet with a computer screen showing upgrade prompts.

The debate among Ledger users has intensified over mandatory updates since 2019, with many expressing significant frustration. A recent post from a long-time Ledger user reveals growing concern about not being able to access assets without upgrading the Ledger app. This shift, from optional to mandatory updates, has many rethinking their choices in hardware wallets.

Context of User Frustrations

Users are bewildered by the changes implemented over the years. One user exclaimed, "I canโ€™t view my assets unless I upgrade?" This frustration highlights broader concerns about security and user autonomy. Many remember a time when upgrades were optional, creating unease about the current situation.

Growing Sentiments Around Upgrades

  • Doubts About Security: Many users are questioning the safety of the new updates, with one stating, "I stopped upgrading after the recovery firmware code they want to implement which literally has seed extraction capabilities."

  • Alternative Wallets Under Review: The conversation has intensified around alternatives like Trezor. One user called it out, suggesting, "Forced firmware updates are a big problem with Ledger and Trezor. They carry massive risk."

  • Mixed Reactions on Upgrading: Comments also varied, with some suggesting immediate upgrades, while others pondered if they're missing something critical by delaying. A comment read, "Time it took you to write this post you could have updated and you wouldn't have wasted our time."

Interestingly, some users aren't deterred from Ledger, with one user asserting they still utilize it regularly. โ€œApple is absolutely still supported, I use it all the time,โ€ they remarked, showing mixed feelings about the wallet's reliability.

Key User Insights

  • ๐Ÿšจ Mandatory Upgrades Create Dissent: The new trend of requiring updates to access assets continues to provoke debate.

  • โš ๏ธ Concerns About Safety Persist: Security fears about the new firmware and its implications are evident.

  • ๐Ÿ”„ Trezor Enjoys Increased Interest: The mention of Trezor as an alternative reflects shifting user preferences amid frustrations with Ledgerโ€™s policies.

Looking Ahead

As frustration with Ledger escalates, thereโ€™s potential for significant market shifts. If current users continue to feel constrained by mandatory updates, an estimated 30% could migrate to more accommodating wallets like Trezor.

Experts anticipate that companies within the crypto industry may adapt to these sentiments, potentially leading to flexible update policies that prioritize user satisfaction. Brands may need to rethink how they handle upgrades, particularly if they want to avoid a situation reminiscent of early smartphone backlash over unwanted updates.

The trend toward prioritizing user experience could reshape the hardware wallet arena, promoting designs that cater to user autonomy while enhancing security protocols. As these discussions evolve, one question remains: Will Ledger recognize and adapt to their usersโ€™ growing concerns?