
A growing number of people are voicing their concerns over decreasing CRO rewards, with many reporting email notifications about plummeting percentages since September 2026. This has sparked intense discussions on various user boards, as the community seeks answers regarding the implications of these changes.
In recent months, users are increasingly frustrated by declining reward rates for locked CRO, especially those with different card types. Some users are reporting dramatic cuts in their earnings, prompting a wave of critiques about the company's strategy and commitment.
"CDC realistically donโt care about the users. They first murdered the initial MCO investors," shared an Obsidian cardholder, reflecting deep-seated frustrations within the community.
Earnings Downturn: Many users note a downward trend in reward rates, feeling penalized despite higher CRO stakes. "From 8.5% to 5%, this is for the icy card lock," mentioned one frustrated user, summarizing a widespread sentiment.
Loss of Support: Ongoing complaints highlight poor customer service experiences, with one participant saying, "I canโt even get my priority pass set up. Iโve had nothing but issues with their customer service."
Confusion Over Card Use: Thereโs uncertainty about the transition from debit cards to credit cards for services like Priority Pass, leading to confusion among users who aren't sure about current protocols.
The atmosphere in online discussions leans heavily toward disappointment and distrust. Many are questioning the platform's future viability, as it appears rewards are set to decrease further. "Each week is less than the previous week. Not inspiring much confidence," one user lamented.
As dissatisfaction mounts among CRO holders, the platform might feel pressured to implement changes. Discussions highlight a demand for increased transparency and improved rewardsโcritical for retaining user trust. However, if the current downward trend in market pressure continues, greater cuts could follow.
๐ "CDC murdered the initial MCO investors" - Top-voted comment
๐ Many users reported rewards dipping from 4% to 3% by September 10, 2026
๐ฉ Customer service issues persist, complicating user satisfaction
The unfolding situation compels stakeholders to address user needs head-on, or face an exodus reminiscent of past retail declines. The stakes have never been higher.