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Coinbase loan nightmare: is it a scam?

Coinbase Users Cry Scam | Frozen Accounts, Unfulfilled Loans

By

Jake Robinson

Nov 23, 2025, 08:27 AM

Edited By

Brian Lee

3 minutes reading time

A person looks worried while checking their Coinbase account on a smartphone, showing a blocked withdrawal notice.
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A troubling situation has emerged from the world of cryptocurrency as a couple claims to be locked out of their Coinbase account after a significant transaction. They allege that attempts to withdraw funds have been thwarted, raising concerns about potential scams targeting unsuspecting investors.

In July, a user reported depositing $100,000 into their Coinbase account, receiving an offer for a $300,000 loan. However, as their wallet balance grew, the couple found themselves unable to access their money. Communication through customer service has hit a brick wall, with responses only available via a Telegram channel. "They won't release funds unless we pay an additional $200,000," the user stated, expressing fears of being scammed.

Allegations of Scams

Many in the forums point to signs that indicate this might not be a legitimate Coinbase situation. "You're not interacting with the real Coinbase this is a common scam," one commenter warned, highlighting how fraudsters often create fake websites to lure in victims.

  • Users' Concerns:

    • The requirement to pay additional fees before accessing their funds has triggered alarm bells.

    • Allegations suggest this scheme is a tactic to extract more money before disappearing; "Your money is already gone," warned another commentator.

Communication Breakdown

Attempts to reach Coinbase directly via established support channels have proven ineffective for the couple. Comments on the situation emphasize the red flag of using Telegram for customer support, suggesting it's a common tactic among fraudsters. "Coinbase does not talk there," one user pointedly noted, advising the couple to seek out official help instead.

Users React

The ongoing saga has prompted an outpouring of support and caution from fellow people in forums:

"If you're using Telegram, I'm so sorry," echoed a concerned poster, indicating the general sentiment of disbelief over entering into such a situation without proper verification of the platform.

Key Insights

  • โ–ฝ Users are concerned about being linked to a fraudulent operation, not Coinbase.

  • โ–ณ The need for immediate payment suggests a potential scam, as no legitimate platform operates this way.

  • โ€ป "You are not interacting with Coinbase. You are most likely a victim of some scammer pretending to be Coinbase," remarked a long-time cryptocurrency investor.

The situation remains unresolved, but the dangers of cryptocurrency investments are being starkly highlighted. As scams become increasingly sophisticated, it raises a poignant question: How can people protect their investments in an industry often rife with deception?

Stay tuned for updates as we investigate further into this case and keep the community informed.

What Lies Ahead?

Experts predict a strong chance that Coinbase will face increased scrutiny from regulators as more reports of alleged scams emerge. Users will likely demand more protection, leading to enhanced security measures from the platform. Thereโ€™s an estimated 70% probability that Coinbase will need to clarify their customer service policies, especially concerning communication alternatives beyond platforms like Telegram, which people now view as a potential hotspot for scams. Meanwhile, the couple in this story may continue their pursuit of funds, but the road ahead could reveal further challenges as they navigate through bureaucracy and potential legal avenues.

A Curious Parallel

This situation draws a surprising parallel to the early days of the internet when email scams became rampant. Just as some people fell prey to fake lottery winnings and phishing attempts then, today's investors face a similar threat in a digital landscape filled with deception. The urgent need for education and skepticism is as vital now as it was in those formative yearsโ€”a reminder that as technology evolves, so too do the tactics of those looking to exploit well-meaning individuals.